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Reports out of GM

 
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trattin



Joined: 08 Jan 2008
Posts: 10
Location: Regensdorf, Switzerland

PostPosted: Thu Jan 08, 2009 10:07 am    Post subject: Reports out of GM Reply with quote

We would like to print reports such as Forecast direct from GM-Report Center. Our Superuser can print directly, but the outputdata lists only the data from the superuser. If a normal user wants to do the same, no data exits. If we want to print directly from the activity-list (with right mouse-key) the superuser can print, normal users cannot.
Has anybody an idea what we configured wrongly?
Many tanks for the support
regards
Thomas
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DJ Hunt



Joined: 01 Jan 1970
Posts: 12666
Location: Fitchburg, MA USA

PostPosted: Thu Jan 08, 2009 12:32 pm    Post subject: Reply with quote

As I am understanding you these are system reports. If these reports to your needs then I would suggest duplicating the report within the GoldMine Report Center. There are a few other reporting tools that are available to you such as Crystal Reports, Stonefield Queries & MasterMine.
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bgannett



Joined: 14 Sep 2007
Posts: 2828
Location: USA

PostPosted: Thu Jan 08, 2009 1:58 pm    Post subject: Reply with quote

You need to clarify what specific reports you are refering to.  Are you talking about the System Reports or the standard printed reports.  Another very useful reporting tool is SQL Queries where the data can be outputted to Excel.
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Iain Wicks



Joined: 14 Sep 2007
Posts: 252
Location: United Kingdom

PostPosted: Sun Jan 11, 2009 5:14 am    Post subject: Reply with quote

Maybe check the report options to see which user the report is being printed for.
Also it might be that the other users do not have the "Output to" menu this is set in the User Settings tool (which is accessible by a Master rights user)
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