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srhfish · Joined: 16 Dec 2008 Posts: 4

Running GoldMine 6.00.21021 on XP Home, SP3 and for years, no bugs. Now, “Can not open the dictionary index file” (speller) when sending e-mail. Using UNC, not mapped, on local single user PC installation. Tried fixed in Viola’s PDF, no change. Tried copying back previous files that worked OK from Explorer file BU, not GoldMines backup tool, specifically the GM.ini and [user].ini file in speller.
Within preferences, settings appear correct, for example, default dictionary points to [user].tlx file. What’s missing? Many thanks in advance for any assistance on this:

Here’s the GM.ini file, with user defined as SRH:

[GoldMine]
User=SRH
UserLog=1
SSCE_PATH=Speller
AutoLog=1
[MyGm]
LastBackUpTime=2008082820:03
[DocCtr]
Doc6Converted=1
[OpMgr]
OpMgr6Converted=1
[AutoMaintain]
User=SRH
FileList=111111
Options=0;0;0;0;0;30;
StartTime=08:00
DLFlags=127
KeepDays=90
SyncDel=1
CSets=CurrCSet;01;

And here’s the [user] ini file under Speller folder…

[SSCE]
MainLexPath=c:\apps\goldmine\speller\ssce_lex
HelpFile=c:\apps\goldmine\speller\Ssce.hlp
MainLexFiles=ssceam.tlx,ssceam2.clx
[SSCE User]
UserLexPath=c:\apps\goldmine\speller\SRH
UserLexFiles=SRH.tlx
IgnoreAllCapsWords=1
IgnoreCappedWords=0
IgnoreDomainNames=1
IgnoreMixedDigits=0
IgnoreMixedCase=0
IgnoreNonAlphaWords=1
ReportDoubledWords=1
CaseSensitive=1
PhoneticSuggestions=0
TypographicalSuggestions=1
SuggestSplitWords=1
SplitContractedWords=0
SplitHyphenatedWords=1
SplitWords=0
StripPossessives=1
AllowAccentedCaps=1
DialogOriginX=23
DialogOriginY=92
LastSelectedLex=SRH.tlx
AutoCorrect=1
MinSuggestDepth=25
MainLexFiles=ssceam.tlx,ssceam2.clx

Upgrading to new GoldMine not an option at moment, Net update tool gives me error message, cannot complete download, error connection failure 2.

Again, thanks in advance for any assistance on this.

srhfish 12/16/08

bgannett · Joined: 14 Sep 2007 Posts: 2828 Location: USA

Your gm.ini needs to list sysdir=, golddir=, and commondir=. These need to be mapped drives, not unc.

If it had been working well for years, what changes took place at the time it stopped working?
_________________
Bob Gannett
Affordable GoldMine Support
*** Free Monthly Newsletter ***
253-627-2244
goldsupport@harbornet.com

srhfish · Joined: 16 Dec 2008 Posts: 4

Bob, thank you so much, you replied:

Your gm.ini needs to list sysdir=, golddir=, and commondir=. These need to be mapped drives, not unc.

If it had been working well for years, what changes took place at the time it stopped working?
_________________
Bob Gannett
Affordable GoldMine Support
*** Free Monthly Newsletter ***
253-627-2244
goldsupport@harbornet.com

My question: given that GoldMine 6 in installed on only 1 PC, what are the steps for a non-tekkie to correctly map sysdir+, golddir= and commanddir= to the right directories. I am not running GM 6 on a network. Running on a Windows XP Home, SP3. What triggered this problem is GoldMine got corrupted. Running maintenance tool didn't resolve corruption. I did fresh install. Built in GoldMine BU tool failed to restore my database, so I did a copy/paste of previously saved files/folders. Thank you for your help on this.

Current settings are:

Product = GoldMine® Business Contact Manager Edition
Versions = GoldMine 6.00.21021, BDE 500 [11/5/1901], Windows NT 5.01.2600 Service Pack 3
GoldMine EXE = c:\apps\goldmine\gmw6.exe
BDE DLL Files = C:\Program Files\Common Files\Borland Shared\BDE\
TEMP Directory = c:\docume~1\srh\locals~1\temp\
System Files = c:\apps\goldmine\
GoldMine Files = C:\apps\GoldMine\GMBase\
Contact Files = C:\apps\GoldMine\common\
Free Disk Space = C: 71,739 MB
Memory (RAM) = 2097 MB
Open Cursors = 60
Logged User = SRH [Master!]
CAL LangDriver = DBWINUS0 [New RecID]
Contact1 LangDriver = DBWINUS0 [New RecID]
Tx32 version = 801

Lydia1 · Joined: 13 Sep 2007 Posts: 294 Location: Vancouver, Canada

You are running the very first version of GM6, which was extremely buggy, especially with the brand new speller. You can (and should) update immediately to the last version of GM6 - can't remember the version number but it is posted in a sticky somewhere in this forum. There should not be any cost involved in doing this.

I remember having an Adobe shortcut in Word corrupt our GM6. (Weird, but true.) Even though you are a single user, having the drives mapped is the way to go. Do you know how to accomplish that?

srhfish · Joined: 16 Dec 2008 Posts: 4

Hi Lydia1. Thx for suggestion to update to latest GM6, but haven't found way to update to newer GM6, can't find link. Net-Update tool within GM6 gives "could not complete download."

No, I don't know how to map drives in single user/single PC install, to get Speller working again. Thx for your help. Speller still not working. But ran fine for years. No apparent change at my end. Thx. srhfish

DJ Hunt · Posted: Sun Jan 11, 2009 1:33 pm Post subject:

As you are working with a discontinued product your only recourse is to get the download from FrontRange or from your GoldMine Partner directly.
_________________
DJ Hunt
GoldMine Partner

Phone: (978)342-3333
Email: DJ@DJHunt.US

The Hacker's Guide to GoldMine Premium
http://www.dj-hunt.com/DWSite/Docs/GoldMine/Books_THG2GMPE_Buy.html

One-on-One GoldMine Technical Support ( Fee Based )

bgannett · Joined: 14 Sep 2007 Posts: 2828 Location: USA

the version you want (latest 6.0) is "6.00.40703". You should be able to get this from Frontrange (give them a call) or from a Partner/support consultant.
_________________
Bob Gannett
Affordable GoldMine Support
*** Free Monthly Newsletter ***
253-627-2244
goldsupport@harbornet.com

srhfish · Joined: 16 Dec 2008 Posts: 4

Thank you all. One last Q: tried changing GM so G Mail is primary e-mail account on my single user/single PC installation. Tried this approach, didn't work, any comments? Thx in advance, srhfish.

http://solutus.wordpress.com/2008/08/12/setting-up-yahoo-att-or-gmail-in-goldmine/

1. Visit stunnel.org and choose Downloads. Select “Go to the download directory itself”. This will bring you to a directory - click on “win32″. Scroll down and find the most recent installer file which should be named similar to “stunnel-4.21-installer.exe”. Click on this file to download and save it to your computer. Run this executable to install the file.

2. Click Start | All Programs | Stunnel | Edit stunnel.conf

3. Modify as follows:

a. Find the line that reads

;client = yes

and remove the ;

b. modify the [pop3s] section as follows:

accept = 995

connect = “YOUR ISP SERVER NAME*”:995

(remove my quotes and plug in your ISP’s own pop server name, like pop.att.yahoo.com or ipostoffice.att.net

(A user of SBCGlobal told me that he needed to use 110 for the accept line but 995 in the connect line to retrieve email.)

c. modify the [ssmtp] section as follows:

accept = 465

connect = “YOUR ISP SERVER NAME*”:465

(remove my quotes and plug in your ISP’s own pop server name, like pop.att.yahoo.com or ipostoffice.att.net

The ports are standard, so they’re probably the ones your provider uses as well.

4. Now launch GoldMine and go to Edit\Preferences\Internet (Versions 6 or 7) or Tools\Options\Email (Version 8/Premium) and use “127.0.0.1″ in place of your POP/STMP server definitions on the accounts that require SSL. You can also use the server name, for example, mine is Solutus1.

5. Go to the Advanced Options window and set the ports to match the definitions you’ve just made in stunnel.conf. Also, you will probably have to activate the “This server requires authentication” option in the SMTP half of this window. Login/Plain worked fine for me.

6. Click Start>>All Programs>>Stunnel>>Service>>Install.

7. Click Start>>All Programs>>Stunnel>>Service>>Start.

(end)